Ops Cast
Ops Cast, by MarketingOps.com, is a podcast for Marketing Operations Pros by Marketing Ops Pros. Hosted by Michael Hartmann, Mike Rizzo & Naomi Liu
Ops Cast
Customer Journey Mapping and Marketing Ops
•
MO Pros
•
Season 1
•
Episode 27
Text us your thoughts on the episode or the show!
What is Customer Journey Mapping? If you are in Marketing Ops, should you care? We tackle these questions, plus the difference between personas, ICPs (hint: it is not Insane Clown Posse), journey mapping in our conversation with Lucas and Islin Munisteri of Theia Marketing.
Recorded live on September 21, 2021.
Episode Brought to You By MO Pros
The #1 Community for Marketing Operations Professionals