Ops Cast

**MOOPs** Episode 3 - Justin Norris & a slow-to-find mistake

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In the third episode of MOOPs TV Justin Norris shares how he made a mistake on a client account, but the interesting twist is that it actually took a while to discover the error! 

Watch the episode to find out what the mistake was and how (if possible) it was resolved.

This taught Justin and the rest of the team a valuable lesson about checklists, operations documentation, and more!

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